What if my return application gets rejected by SLICKIESLACES? We regret that drop offs are not available at the moment. All you have to do is cover the postage to send the item back to us and we'll take care of everything else! Can I drop off the items at your office? Do I need to pay to return my items?įees will not be charged for returns. The online gift voucher will have a one year validity. An online gift voucher equivalent to the purchase price of the item(s) returned will be issued in your account.
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We'll drop you an email update once your return has been processed! How will I receive my refund?Ĭash refunds are not provided for returns.
Returns will be processed within 14 business days (not inclusive of weekends and Singapore public holidays) from the date we receive your parcel. How long does it take to process my return? ***Your parcel will be subjected to checks and if found to not meet our Returns Policy, we will not refund the amount to you. **We strongly encourage that your return is sent to us via a traceable mode as we will not be responsible for any lost mail sent through non-traceable mailing options. *Please ensure that your return order fulfills our Returns Policy before dropping it off at the post office, as the order will only be checked during processing after the parcel has been transferred to our office.
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You will be issued an online gift code equivalent to the purchase price of each returned item(s), valid for a year. Return items must be unworn, unwashed and unaltered. Returns must reach us within 28 calendar days from delivery date. Note that while our Fulfilment Centre is located in the US, all returns must be sent to our Singapore Office.
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